Once your online order is placed, you will receive an order confirmation email containing the details of your order. When your order ships, you will receive a shipping confirmation email with your tracking number. If at any time you would like an update on your order, you can contact our Customer Service team Monday through Friday from 9:00AM till 5:00PM EST by calling: (202) 702-7449. Or send email us at welcomehossain@yahoo.com.